Why Locals Love Arby's
Located conveniently at 3799 Colonel Rd in Richmond, KY, Arby’s stands out as a go-to fast food destination for lovers of classic American deli-style fare. Specializing in hearty sandwiches and wraps, this Arby’s location offers a mouthwatering variety that caters to craving for smoky, savory, and fresh flavors alike.
Arby’s signature menu items are an experience in themselves. Imagine sinking your teeth into the Smokehouse Brisket—a rich, tender brisket smoked to perfection and layered with robust BBQ sauce and crispy onions that create a symphony of smoky, tangy, and crunchy textures. Or perhaps try the Loaded Italian, a bold sandwich packed with pepperoni, ham, salami, and melted cheese that bursts with layers of flavor on each bite. For fans of classic deli sandwiches with a twist, the Corned Beef Reuben blends succulent corned beef with tangy sauerkraut and melted Swiss cheese, delivering that perfect balance of savory and slightly sour.
Those seeking lighter yet equally satisfying options will appreciate Arby’s Market Fresh selection. Whether it’s the Classic Chicken Club Wrap with its crisp lettuce and smoky bacon, or the Creamy Mediterranean Chicken Wrap boasting a fresh blend of flavors and herbs, each wrap is crafted to awaken the palate with freshness and texture. The Roast Turkey & Swiss, available both as a sandwich and wrap, offers a comforting, wholesome taste ideal for a mid-day meal.
The dining atmosphere at this Richmond location mirrors the warmth found in its food. Customers often commend the friendly and efficient staff, such as Richard and Brandon, who bring an upbeat energy, making quick service feel personal and genuinely welcoming even during busy hours. The clean, well-maintained soda and condiment stations add to the pleasant, no-fuss environment, perfect for grabbing a quality meal during a quick stop or after a long drive.
Sweet endings here are just as thoughtfully prepared. The dessert menu features indulgent options like the Triple Chocolate Cookie and Salted Caramel & Chocolate Cookie, inviting you to savor a rich, freshly baked treat. Pair it with a classic Chocolate, Jamoca, or Vanilla Shake for a creamy, cool complement to your meal.
The glowing customer experiences genuinely bring this Arby’s to life. Long-time visitors and newcomers alike praise the attentive and courteous service, recounting moments where staff went beyond just fulfilling orders—they created a memorable and refreshing fast food experience. Whether it's correcting an order with kindness, ensuring your meal arrives hot and fresh, or providing more beef than expected on a budget-friendly deal, this Arby’s delivers consistent quality with a smile.
For anyone in Richmond looking for a satisfying, flavorful meal that combines classic American fast food charm with attentive service, Arby’s at Colonel Rd is a dependable, delicious choice that delights every time.
See the Space & Food
What Makes This Place Friendly
- Drive-through
- Takeaway
- Dine-in
- Delivery
- Lunch
- Dinner
- Solo dining
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Coffee
- Late-night food
- Quick bite
- Breakfast
- Lunch
- Dinner
- Dessert
- Seating
- Toilet
- Casual
- Groups
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
- Parking
Real Reviews from the Community
- Feb 25, 2026
After a long day of driving, it was refreshing to have top tier service. Richard took my order and answered my questions with a smile. Brandon was also professional and efficient with my order. My food was prepared to perfection. Thank you!
- Feb 20, 2026
Pleasant polite service. Bouggtv2 roast beef sandwiches $6 deal. More beef than expected! Thanks!
- Feb 4, 2026
I’ll start by saying that I’m not typically a fan of Arby’s, but this one was conveniently attached to the gas station I stopped to fill up at and I needed a quick meal before hitting the road again. I was surprised to find the employees very upbeat and friendly. They worked together like a well oiled machine and gave a new meaning to fast food. I barely got to sit down at a table before they called my order ready. The sandwich was great and actually looked like the ones in the commercials. I was very impressed with the level of service and quality for an Arby’s. Kudos to the crew of this location!
- Dec 30, 2025
My partner and I came to Arby’s after a long time in traffic, and Rich (cashier) was so kind and made our day! They also corrected our order and were so kind. Rich was awesome!
- Dec 21, 2025
Even though it’s saying that its closed i came to this location at 11:00pm and they were open. Service was pretty fast , very pleasant staff, soda area was clean as well as condiment area. Got my food pretty fast after i ordered. This location needs to update their operating hours.
- Dec 21, 2025
my food is always messed up or cold when I go to restaurants most of the time. this is the only place I can honestly say my food has never been messed up, always fresh and warm. customer service is wonderful, there is a gentleman that works the front counter at night. he is always so happy, energetic and polite. always feel welcome when I go in. much better than any of the Arby's I have been in....keep up the great work....
- Dec 11, 2025
Service was okay. Food was as expected. Location was really convenient.
- Dec 2, 2025
Great place to get some quality fast food. People are always super friendly and very professional and always get my food to me in timely fashion. I really like the French dip and I'm also hooked on the cheese sticks. Kinda wish it was just a little bit less pricey. Not a bad place overall though.